1.How can I start?

Visit Africabets website (www.africabetsgh.com) and sign up for free. You can then top up your account in Africabets following the instructions in the membership area. Your funds will be credited instantly into your player account and you can start betting immediately.

2.How can I register?

Click on the Register button at the top right side of the web page and fill in the registration form with your personal details. Once submitted, you should now have an account with Africabets.

3.How do I place a bet?

After registration, your balance will read zero. That means you have to top up your account with your money. Then you can select odds of the sport events you want to bet. Your selection will be added in your betslip. You can choose a type of bet and enter your stake on the betslip then click on BET NOW. The Bonus will be displayed and you cannot change the stake amount at this stage. Click again on BET NOW to place your bet.

4.What happens when my bet wins?

When your bet wins, the winnings will automatically be added to your online account. If there is a slight delay in this process, it is because a specific result is awaiting confirmation from the match’s governing body.

5.What happens if a match I am betting on is postponed or cancelled?

If a match is cancelled all bets are void. A postponed match is void unless it is rescheduled to be played within 24 hours of the original start time and this is  confirmed within 12 hours of the original start time. In such circumstances where a void match is included in an accumulator the bet will be settled on the remaining valid selections.

6.How to do if I forget my password?

If you forget your password, click on Forget Password link at the top right side of the web page. Enter the mobile number which you used to create your account, and then click REQUEST PASSWORD RESET.

You will get an SMS with RESET CODE from us shortly thereafter. Enter the RESET CODE and your NEW PASSWORD on the screen to reset your password.

7.How do I change my password?

Log in to your account, click the icon of MY ACCOUNT at the top right side of the web page, and then click RESET PASSWORD. Click REQUEST PASSWORD RESET and you will get an SMS with RESET CODE from us shortly thereafter. Enter the RESET CODE and your NEW PASSWORD on the screen to reset your password.

Financial Concerns

1.How do I deposit?

If you can operate online, log in to your account, click on DEPOSIT at the top right side of the web page and you can enter the amount you prefer. Click SUBMIT button and you will be directed to the page of Slydepay to make the deposit with your mobile money. 

Or you can come to our shop and top up your account by cash. 

2.How do I withdraw my money?

To make a withdrawal, you must be logged in to your account. Click the icon of MY ACCOUNT at the top right side of the web page, and then click WITHDRAW. Then enter the amount and select the payment option you require. Once you have made a withdrawal request, we will process this request as quickly as possible. 

Withdrawal requests can take up to 24 hours when requested before 5 pm Monday to Friday. Withdrawals requested after 5pm on a Friday will be processed at 10 am on the next Monday.

The second option is that you can withdraw your money by cash in our shop.

3.Are there any fees for withdrawals?

Withdrawal via Mobile Money or cash in shop, there will be no fees.

4.Can we transfer the winning amount through Mobile Money?

Yes, Our Online customers can have their winnings transferred to their Mobile Money account / i.e. their phone number. The Phone number used for Mobile money should be the same at the time of Registering with Africabets.

5.What are the reasons why my withdrawal request can be declined?

Your withdrawal request can be declined if you do not respect our T&C's. Reasons are the following:

-Place several requests for the same amount but only one for the total amount desired.

-Bonus conditions not met: you have to complete wagering requirements of bonuses you receive before being allowed to withdraw.

-Deposit/Withdrawal method mismatch: please use same withdrawal method than the one used for the last deposit before betting.

-No bet placed with last deposit: we are not a bank and all (100%) funds deposited have to be played through.

When withdrawal being declined a comment is left to inform you of the reason why it has not been approved. Please make sure to read this comment in order to respect our conditions before placing a new withdrawal request. 

Customers not respecting our conditions on several occasions will see their account permanently closed, funds remaining on the account will be lost and customer could face further penalties.

6.What are the different limits for deposits, withdrawals and stake?

Mobile Money

-Minimum deposit is 1 GHS and maximum deposit is 2,000 GHS

-Minimum withdrawal is 50 GHS and maximum withdrawal is 2,000 GHS

Stake

-Minimum stake is 2 GHS and maximum stake is 2,000 GHS